Salesforce is ending of support for Workflow Rules & Process Builder

Salesforce has disclosed that support for Workflow Rules and Process Builder will cease as of December 31, 2025. Salesforce is encouraging users to transition their automation processes to Flow Builder prior to the deadline to ensure continuous support and access to bug fixes. This strategic move aligns with Salesforce's commitment to advancing towards a more contemporary, adaptable, and low-code automation solution: Flow Builder.

The rationale behind retiring Workflow Rules and Process Builder revolves around Salesforce's dedication to evolving in line with user needs. By focusing resources on Flow Builder, Salesforce intends to offer a more efficient and flexible automation solution tailored to the evolving demands of today's dynamic business landscape. Flow transcends the capabilities of both Workflow Rules and Process Builder, offering better overall performance, functionalities to enhance high-volume automation such as Fast Field Updates (Before Save), robust error handling and debugging capabilities, repeatable and reusable functionalities including the use of Subflows, and additional features such as Screen Flows.

Users with active Workflow Rules or Process Builder processes beyond 2025 will no longer receive support, and any bugs will remain unfixed. Salesforce advises implementing a migration plan to Flow Builder well ahead of the deadline, leveraging the Migrate to Flow tool and accessing the comprehensive support resources provided. The initial step involves identifying processes that require migration and initiating a strategy for 'rebuild and enhance.' This may entail merging various Workflow Rules, Process Builder processes, and existing Flow.

In summary, with the looming end of support for Workflow Rules and Process Builder, Salesforce users are urged to migrate their automation processes to Flow Builder before December 31, 2025. Failure to do so may result in a lack of customer support and bug fixes for existing processes beyond the deadline.

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